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Terms of Service

Effective date: 22 August 2026

These Terms of Service (“Terms") govern your access to and use of the website and logistics services provided by Sky Speed Courier & Cargo Services (“Company”, “we”, “us”, or “our”). By using our services or accessing our website, you agree to be bound by these Terms.

1. Services

Sky Speed Courier & Cargo Services provides:

  • Domestic and international courier and parcel delivery.
  • Air, sea, rail, and surface freight forwarding.
  • Cargo handling, warehousing, and logistics management.
  • Customs clearance, IEC registration, and AD code registration assistance.
  • Door-to-door pickup and delivery services.
  • Commercial packaging, shifting, and relocation services.

Specific service terms (rates, transit times, weight limits, and coverage areas) are provided at the time of booking or quotation.

2. Booking & Payment

  • All shipments must be booked through our website, phone, WhatsApp, or in person at our offices.
  • Quotations are valid for the period stated and are based on information provided by the customer.
  • Payment terms are due as agreed at booking. We reserve the right to hold shipments until full payment is received.
  • Government taxes (GST) and duties are the responsibility of the customer unless otherwise agreed in writing.

3. Prohibited Items

You may not ship the following items through our services:

  • Hazardous, explosive, flammable, or radioactive materials.
  • Narcotics, illegal drugs, or contraband.
  • Firearms, ammunition, or weapons without proper licenses.
  • Perishable goods without prior arrangement and proper packaging.
  • Currency, negotiable instruments, or precious stones unless declared and insured.
  • Any item prohibited by the laws of the origin, transit, or destination country.

We reserve the right to refuse or abandon any shipment containing prohibited items without liability.

4. Packaging & Labelling

The customer is responsible for ensuring that all shipments are properly packed, labelled, and documented. We may offer packaging services for an additional fee. Inadequate packaging may result in damage for which we are not liable.

5. Transit Times

Transit times are estimates based on normal operating conditions and are not guaranteed. Delays caused by weather, customs inspections, carrier issues, force majeure, or other events beyond our control are not grounds for compensation.

6. Tracking

We provide tracking numbers for eligible shipments. Tracking information is provided as a convenience and may not always reflect real-time status. We do not guarantee the accuracy or timeliness of third-party carrier tracking data.

7. Liability & Insurance

  • Our liability for loss or damage is limited to the value declared at the time of booking, or the actual loss, whichever is lower, subject to a maximum cap communicated at booking.
  • We are not liable for indirect, consequential, or special damages, including lost profits.
  • Customers may purchase additional transit insurance for higher-value shipments.
  • Claims must be submitted in writing within 7 days of delivery (or expected delivery) with supporting documentation.

8. Customs & Duties

International shipments are subject to customs inspection and clearance. The customer is responsible for providing accurate customs declarations. Delays, duties, taxes, or seizures by customs authorities are not our responsibility.

9. Cancellation & Refunds

  • Cancellations before pickup may be eligible for a full refund minus any processing fees.
  • Cancellations after pickup but before dispatch may be eligible for a partial refund.
  • No refund is available once a shipment has entered the transit network.

10. Force Majeure

We are not liable for failure to perform our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, pandemics, or communication failures.

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Sky Speed Courier & Cargo Services or its licensors and is protected by copyright and trademark laws.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

13. Changes to Terms

We may revise these Terms at any time by updating this page. Continued use of our services after changes constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms, please contact us: